Accreditation

Medical Accreditation:

We’re thrilled to advise that MC Medical is accredited with Australian General Practice Accreditation Limited (AGPAL)

This means our medical centre meets rigorous guidelines specifically developed for organisations delivering general practice.

What is ‘Accreditation’?

During the 1990s, the Australian government, together with professional organisations set out guidelines and proposals for a voluntary system of accreditation to promote quality practice in medical centres. These were to be a recognised set of standards to which all general practice medical centres could work toward and maintain. To achieve these standards, medical centres would have to be independently assessed to ensure compliance with these standards – with the end goal being quality of care and standards for patient health care in general medical practice.

A chance to show our commitment to excellence

The team at MC Medical Docklands are proud of our family medical and dental practice, and our achievements since we first opened the doors in June 2016. Being accredited is confirmation of our dedication to our values of care for our patients, and high level of professional conduct.

Ongoing improvement

Accomplishing AGPAL accreditation means ongoing training, performance reviews of our practice and team. Our practice refers to leading professional organisations to ensure our standards are maintained, in particular RACGP Standards for general practices. We work hard behind the scenes to ensure that standards are maintained and, where possible, improved upon year in, year out.

Dental Accreditation:

The MC Dental team is thrilled that both the Melbourne Central and Docklands clinics are fully accredited with the Australian Dental Association (ADA) and compliant with internationally recognised health standards.

This means you can be sure our practice has clearly-defined ways of measuring our compliance with the regulations & guidelines governing the dental profession, improving the way our practice operates and offering our patients safety, quality and peace of mind.

Accreditation means:
There’s a commitment to safety and quality
Every decision made by our dental team considers your safety and works to ensure quality of service.

You can provide feedback
This practice welcomes your feedback, whether good or bad, in the interest of making procedures the best they can be.

Your health care rights are protected
At MC Dental you have the right to access care, to safety, to be shown respect, to be informed, to be involved in decision making, to your privacy and to provide feedback.

You can rely on our team –
Each member of our team works together to look after you in all aspects of your dental care. You can talk to any one of us about your care and your concerns.

Your privacy is protected –
Measures are in place to protect your privacy, your information and data, your records and systems set up securely to store this information.

You can ask for information –
Our dental team see you as a partner in health care. We will arm you with the information necessary to make the right decisions about your care.

You can see what we have achieved –
The process of achieving accreditation is voluntary for dental practices. We have invested in the process of reaching and maintaining the highest safety and quality standards. Ask to see our certificate of accreditation.

You can be confident –
This dental practice has systems in place to continuously improve in everything we do.

To read more, visit the ADA website